Privacy Policy

Last Updated: July 21, 2026

This Privacy Policy explains how Las Vegas Stairs & Trim, LLC collects, uses, discloses, retains, and protects personal information when you visit our website, place an order, communicate with us, or otherwise use our online services.

In this Privacy Policy, “Company,” “we,” “us,” and “our” refer to Las Vegas Stairs & Trim, LLC. “You” and “your” refer to visitors, customers, account holders, and other users of our website and services.

Our online store may be hosted or supported by Shopify. Shopify and other service providers may process personal information on our behalf to operate the website, provide checkout services, process transactions, prevent fraud, and support order fulfillment.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with our website and which services you use.

Information You Provide Directly

We may collect information that you voluntarily provide when you:

• Place or attempt to place an order

• Create or manage a customer account

• Subscribe to marketing communications

• Submit a contact form

• Request customer support

• Ask about a product or order

• Request a return, refund, or replacement

• Submit a review, comment, photograph, or other content

• Participate in a promotion, survey, or special offer

This information may include:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Account login information

• Order history

• Product preferences

• Customer-support communications

• Return and refund information

• Marketing preferences

• Content included in reviews or messages

Payment Information

When you complete a purchase, payment information is submitted to an authorized payment processor, such as Shopify Payments, PayPal, a card network, or another payment provider displayed at checkout.

Depending on the payment method, payment-related information may include:

• Cardholder name

• Billing address

• Card type

• Partial card number

• Transaction identifier

• Payment authorization status

• PayPal or other payment-account details

We generally do not receive or store complete credit or debit card numbers or card security codes. Those details are processed by the applicable payment provider.

Information Collected Automatically

When you browse or interact with the website, we and our service providers may automatically collect technical and usage information, including:

• Internet Protocol address

• Browser type and version

• Device type

• Operating system

• Language preferences

• Time zone

• Approximate location derived from an IP address

• Referring website or advertisement

• Pages viewed

• Products viewed or added to a cart

• Search activity

• Checkout activity

• Links or buttons selected

• Date and time of access

• Session duration

• Cookie and advertising identifiers

• Website performance and error information

We collect this information through cookies, pixels, software development tools, server logs, local storage, and similar technologies.

Information Received From Other Sources

We may receive information from companies that help us operate our business, such as:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Fraud-prevention services

• Analytics providers

• Advertising platforms

• Customer-support tools

• Email and text-message providers

• Social-media platforms

For example, a shipping provider may supply delivery updates, or an advertising platform may provide information about whether an advertisement resulted in a website visit or purchase.

2. How We Use Personal Information

We may use personal information for the following business and commercial purposes.

Processing and Fulfilling Orders

We use information to:

• Verify and process transactions

• Confirm purchases

• Prepare orders for shipment

• Arrange delivery

• Provide tracking information

• Process returns, refunds, and replacements

• Communicate about order status

• Maintain transaction records

Operating the Website

We may use information to:

• Provide website and checkout functionality

• Save shopping-cart selections

• Maintain customer accounts

• Display relevant products

• Diagnose technical problems

• Improve website speed and usability

• Understand how visitors use the website

Customer Service

We use contact and order information to:

• Respond to questions

• Investigate delivery concerns

• Resolve billing or product issues

• Review return requests

• Verify customer identity

• Maintain records of support interactions

Security and Fraud Prevention

We may process information to:

• Detect suspicious transactions

• Prevent account misuse

• Protect payment systems

• Investigate attempted fraud

• Enforce our policies

• Protect customers, the Company, and service providers

• Comply with legal and financial-security obligations

Advertising and Marketing

When permitted by applicable law, we may use contact, purchase, device, and website-activity information to:

• Send promotional emails

• Present relevant advertisements

• Measure advertising performance

• Build advertising audiences

• Understand customer interests

• Evaluate marketing campaigns

• Avoid repeatedly showing the same advertisements

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message.

Business Administration

We may use personal information for:

• Accounting and recordkeeping

• Tax reporting

• Internal analysis

• Product planning

• Inventory management

• Business audits

• Dispute resolution

• Legal compliance

• Protection of our legal rights

3. Cookies and Similar Technologies

Our website uses cookies and related technologies.

Cookies are small data files stored on a browser or device. Some cookies operate only during a browsing session, while others remain until they expire or are deleted.

Essential Cookies

These cookies are necessary to provide basic website functions, such as:

• Maintaining the shopping cart

• Supporting secure checkout

• Remembering account sessions

• Preventing fraudulent activity

• Saving privacy preferences

Disabling essential cookies may prevent parts of the website from functioning correctly.

Analytics Cookies

Analytics technologies help us understand:

• How visitors reach the website

• Which pages and products receive attention

• How customers navigate the store

• Whether website errors occur

• How website features perform

Advertising Cookies

When advertising tools are enabled, cookies and pixels may help us and our advertising partners:

• Measure advertisement effectiveness

• Understand whether a purchase followed an advertisement

• Present interest-based advertising

• Create or exclude advertising audiences

• Limit repetitive advertising

Depending on your location, we may request your consent before using non-essential cookies.

You can manage cookies through your browser settings and, where available, through the cookie-preference controls displayed on our website.

4. Advertising and Analytics Providers

We may use advertising, analytics, and measurement services supplied by companies such as:

• Meta, including Facebook and Instagram

• Google

• AppLovin or Axon

• Shopify

• Other advertising and analytics providers enabled on our store

These providers may receive information such as:

• IP address

• Device or browser identifiers

• Pages or products viewed

• Cart and checkout activity

• Purchase information

• Advertising interaction data

• Hashed or otherwise protected contact information

Some providers may combine information collected through our website with information collected through other websites, applications, devices, or services.

Their handling of personal information is governed by their own privacy policies and settings.

Depending on applicable privacy law, certain advertising disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising, even when no money is exchanged for the information.

We do not represent that every advertising provider or technology listed above is active at all times. The services in use may change as we update our website and marketing systems.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Commerce and Hosting Providers

Shopify and related technology providers may process information to host the store, operate checkout, support customer accounts, improve platform functions, and provide fraud-prevention services.

Payment Providers

Banks, card networks, PayPal, Shopify Payments, and other payment processors may receive information needed to authorize, process, settle, or dispute transactions.

Fulfillment and Delivery Providers

We may provide names, addresses, telephone numbers, email addresses, and order details to warehouses, suppliers, logistics companies, postal operators, and delivery carriers.

Business Service Providers

We may use companies that provide:

• Website hosting

• Customer support

• Email delivery

• Text-message services

• Data storage

• Analytics

• Fraud detection

• Accounting

• Legal services

• Marketing

• Technical support

These providers receive information only as reasonably necessary to perform their services or satisfy legal obligations.

Advertising Partners

Where permitted, we may disclose device, browsing, purchase, and advertising-interaction information to advertising and measurement partners.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to a subpoena, court order, or legal request

• Cooperate with regulators or law enforcement

• Investigate fraud or security incidents

• Protect our legal rights

• Protect customers or other individuals

• Enforce our Terms of Service

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

6. Sale or Sharing of Personal Information

We do not sell personal information to third parties in exchange for money.

However, our use of advertising cookies, pixels, audience tools, or cross-site advertising services may be treated as a sale or sharing of personal information under certain state privacy laws.

Where required, eligible users may opt out by:

• Selecting the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our website

• Adjusting the website’s cookie controls

• Enabling a legally recognized browser-based opt-out signal

• Contacting us at service@sanftlab.com

We will process eligible requests in accordance with applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Maintain customer accounts

• Provide support

• Process returns and refunds

• Maintain business and tax records

• Prevent fraud

• Resolve disputes

• Enforce agreements

• Meet legal and regulatory obligations

Retention periods vary according to the type of information, the reason it was collected, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

These measures may include:

• Encrypted transmission of sensitive information

• Restricted access to customer data

• Secure payment processing

• Account authentication controls

• Fraud-detection tools

• Service-provider security requirements

• Internal access limitations

No website, storage system, or electronic transmission method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and for notifying us if you suspect unauthorized access to your account.

9. International Data Processing

Our website and service providers may operate in multiple countries.

As a result, personal information may be transferred to, stored in, or processed in a country other than the country where you live. Privacy and data-protection laws in those countries may differ from local laws.

Where required, we and our service providers use appropriate measures intended to protect information transferred internationally.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information

• Obtain information about how personal information is used

• Request correction of inaccurate information

• Request deletion of personal information

• Receive a portable copy of certain information

• Restrict or object to certain processing

• Withdraw consent

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Appeal a denied privacy request

• Receive equal service after exercising a privacy right

These rights may be subject to exceptions. For example, we may retain certain information when needed to complete a transaction, maintain financial records, detect fraud, resolve disputes, or comply with law.

Submitting a Privacy Request

To submit a request, email:

service@sanftlab.com

Include:

• Your full name

• Email address associated with your account or order

• The privacy right you wish to exercise

• Sufficient information to identify relevant records

We may need to verify your identity before completing a request. Verification may require confirming account, contact, or transaction details.

We will not request sensitive payment credentials solely to verify a privacy request.

Authorized Agents

Where permitted by law, you may appoint an authorized agent to make a request on your behalf.

We may request proof that the agent has authority to act for you and may separately verify your identity.

11. California Privacy Notice

This section applies when California privacy law covers our processing of your personal information.

California residents may have rights to:

• Know the categories and specific pieces of personal information collected

• Know the sources and purposes of collection

• Know the categories of third parties receiving information

• Request deletion

• Request correction

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information

• Receive nondiscriminatory treatment

During the preceding 12 months, we may have collected the categories described in this Privacy Policy, including identifiers, commercial information, internet activity, approximate location, customer records, and inferences about product interests.

We may have disclosed these categories to service providers, payment companies, fulfillment partners, advertising platforms, analytics providers, and professional advisers for the purposes described in this policy.

We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising purposes.

Eligible California users may submit an opt-out request through the privacy controls on our website or by emailing service@sanftlab.com.

Where legally required, we will treat a recognized Global Privacy Control signal as a request to opt out for the browser or device sending the signal.

12. Nevada Privacy Rights

Nevada residents may have rights regarding certain covered information collected through an internet website.

Subject to applicable law, a Nevada resident may request to:

• Review certain covered information

• Request correction of covered information

• Opt out of certain covered sales of information

Requests may be submitted to:

service@sanftlab.com

We may take reasonable steps to verify the identity and Nevada residency of the requesting individual.

13. European Economic Area, United Kingdom, and Switzerland

When applicable, individuals located in these regions may have rights relating to:

• Access

• Correction

• Deletion

• Restriction

• Objection

• Data portability

• Withdrawal of consent

• Complaints to a supervisory authority

Depending on the circumstances, we may process personal information because:

• It is necessary to perform a contract

• It is necessary to take steps requested before entering a contract

• We have a legitimate business interest

• You have provided consent

• Processing is required by law

Withdrawing consent does not affect processing that occurred before the withdrawal.

14. Email Marketing

We may use your email address to send:

• Order confirmations

• Shipping updates

• Customer-support responses

• Account or security notices

• Promotional messages when permitted

Transactional messages related to an order or account may still be sent even when you unsubscribe from promotional communications.

Marketing emails will provide a method to unsubscribe. You may also request removal from promotional mailing lists by contacting service@sanftlab.com.

Unsubscribing from marketing does not delete order records or prevent legally required communications.

15. Do Not Track and Global Privacy Control

Some browsers provide a legacy “Do Not Track” setting. Because there is no universally applied standard for interpreting all Do Not Track signals, our website may not respond to every legacy DNT setting unless required by applicable law.

Where legally required and technically supported, we recognize valid Global Privacy Control or similar universal opt-out signals as requests to opt out of qualifying sales, sharing, or targeted advertising.

16. Children’s Information

Our website and products are intended for a general adult audience and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information to us, contact service@sanftlab.com. We will review the request and take appropriate steps consistent with applicable law.

17. Third-Party Websites

Our website may contain links to websites, applications, social-media platforms, or services operated by third parties.

We do not control the privacy or security practices of those third parties.

Before providing information to an external service, review its privacy policy and terms.

18. Data-Breach Notifications

If a security incident involving personal information occurs, we will investigate the incident and provide notices to affected individuals, regulators, or other parties when required by applicable law.

Notification timing and content may depend on the nature of the incident, the information involved, law-enforcement considerations, and applicable legal requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our business practices

• Website features

• Service providers

• Advertising technologies

• Legal requirements

• Security procedures

The revised policy will be posted on this page with a new “Last Updated” date.

When required by law, we may provide additional notice or request consent before applying a material change.

20. Contact Information

Questions, concerns, and privacy requests may be directed to:

Las Vegas Stairs & Trim, LLC
4485 W Sunset Rd
Las Vegas, NV 89118
United States

Phone: +1 (702) 419-0511
Email: service@sanftlab.com